Privacy Policy

At Matrix, we are committed to safeguarding the privacy and security of your personal data. This privacy policy outlines our data protection practices, emphasizing our commitment to transparency and stringent security measures.

Data Collection and Usage

We do not utilize cookies or tracking technologies to collect information about your browsing behavior on our website. Furthermore, we do not gather any personally identifiable information unless explicitly provided by you through our contact forms or communication channels. Your data, when shared with us, is solely used for the purpose of responding to your inquiries, providing requested services, or fulfilling legal obligations.

Data Security

Your data is of utmost importance to us. We employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, and destruction. We utilize a reputable third-party cybersecurity company to manage and enhance the security of our systems and data. These measures include, but are not limited to, encryption protocols, firewalls, regular security audits, and access controls.

Third-Party Services

We have engaged a third-party cybersecurity provider to assist us in delivering our services. These providers are carefully selected, and we ensure they adhere to the same rigorous data protection standards we maintain. They are authorized to access and process your data only to the extent necessary to perform their tasks on our behalf and are contractually bound to uphold strict confidentiality and security measures.

Data Retention

We retain your data only for the duration required to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, your data is securely and permanently deleted from our systems.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. Should you wish to exercise any of these rights or have any concerns regarding your data, please contact us using the provided contact information.

Policy Updates

This privacy policy is subject to periodic updates. Any changes will be reflected on this page, and we encourage you to review it regularly to stay informed about our data protection practices.

By using our website and services, you consent to the practices outlined in this privacy policy. If you do not agree with these practices, please refrain from using our website or providing us with your personal information.

For inquiries or concerns regarding this privacy policy, please contact us at 905-477-4442 or sales@matrixtechnology.ca.

Last Updated: September 25th, 2023